Designing intuitive, research-driven solutions for patients, providers, and insurers.
Hi, I’m Jonathon Juvenal, a Senior and Lead Product Designer with expertise in healthcare UX, design systems, and research. I craft intuitive experiences that make an impact.
About me
I specialize in designing user-centered healthcare applications. My experience in claims processing, patient engagement, and provider tools has taught me how to simplify complex workflows while maintaining usability and efficiency. I thrive on solving difficult UX challenges and collaborating with teams to create meaningful solutions.
Key skills
  • UX/UI Design
  • UX Research
  • Design Systems
  • Design Leadership
  • Front-end collaboration
My design philosophy
I believe that great healthcare design should be efficient, intuitive, and inclusive. Healthcare professionals deal with complex workflows every day, so I focus on reducing friction, minimizing cognitive load, and making information easy to access. My approach is grounded in real-world research, iterative testing, and scalable design systems to create solutions that make healthcare work simpler, faster, and more effective.
01
UX/UI Design and Research
Claims Management Software for Healthcare
I redesigned a claims management system to streamline complex insurance workflows, reducing claims processing time and improving decision-making speed. By optimizing data presentation, automating policy matching, and improving navigation, I helped claims managers work more efficiently, secured executive buy-in, and supported additional funding efforts with a high-fidelity prototype.
02
UX/UI Design and Research
Provider Credentialing System
I redesigned a provider credentialing system to eliminate manual data entry, process bottlenecks, and form abandonment, making onboarding faster and more intuitive. By implementing smart pre-fill automation, progress tracking, and a streamlined form structure, I reduced onboarding time, support calls, and user frustration, leading to higher form completion rates and provider satisfaction.
03
Design Systems and Leadership
Scalable Design System for a Growing UX Team
I created a scalable design system to unify UI patterns, reduce redundant work, and improve cross-team collaboration, ensuring consistency across five products. By standardizing components, fostering designer collaboration, and driving adoption through documentation and workshops, I helped accelerate design and development cycles, leading to faster workflows and a more cohesive user experience.
04
UX/UI Design and Research
Availability & Scheduling System for Healthcare Providers
I designed an Availability & Scheduling System to help healthcare recruiters quickly match providers to job opportunities, eliminating manual tracking and slow outreach. By automating availability updates, improving search and prioritization tools, and creating a self-service provider portal, the system reduced time-to-fill jobs, increased provider engagement, and improved recruiter efficiency.
05
UX/UI Design and Front-end Collaboration
Post-Acute Care Provider Tablet & Admin Console
I redesigned a post-acute care tablet app and provider admin portal under tight deadlines, improving case manager workflows and provider engagement. By streamlining navigation, building a self-service provider portal from scratch, and collaborating closely with engineers, the project reduced discharge planning time, increased provider adoption, and helped the company prepare for its next funding round.
06
UX/UI Design
Medicare Software for CMS Quality Measures
I designed Medicare compliance and quality reporting software to help providers navigate MACRA/MIPS regulations, automate tracking, and maximize reimbursements. By creating an intuitive compliance dashboard, rules engine for billing optimization, and seamless workflow integration, the system reduced manual workload, improved reporting accuracy, and increased adoption among physicians.